Privacy Policy

Last Updated: June 28, 2026

This Privacy Policy describes how Bonjour Mellbourne (accessible via bonjourmellbourne.com, the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit, interact with, or complete a purchase on our Site. We proudly serve the United States market, ensuring your personal data is handled securely and transparently.

1. Personal Information We Collect

To process your orders and provide a seamless shopping experience, we collect two primary types of data: Personal Data that you actively provide to us, and Usage Data that is collected automatically.

Personal Data You Provide to Us:

• Identity & Contact Data: First name, last name, shipping address, billing address, email address (info@bonjourmellbourne.com), and phone number (+1 (430) 901-9830).
• Transaction Data: Details about products you searched for, items you added to your cart, and the history of purchases you made on our store.
• Financial Data: Payment details used to process your order. Please note: Your payment information is processed directly by our secure, PCI-DSS compliant payment gateways (such as Stripe or PayPal). We do not store or retain your raw credit card numbers on our servers.

Automatic Technologies & Device Data:

• Usage & Technical Data: IP address, browser type, device information, operating system, time zone settings, and geolocation data.
• Cookies & Tracking Pixels: We use cookies to keep track of items in your shopping cart, analyze site performance, and understand how visitors interact with our store. You can manage or disable cookies at any time through your browser settings.

2. How We Use Your Information

We use your personal data transparently, lawfully, and strictly for the following operational purposes:

• Order Fulfillment: To process your transactions, manage payments, arrange shipping, and provide you with invoices and tracking confirmations.
• Customer Support: To respond to your direct inquiries, resolve product issues, and process returns within our specified policy windows.
• Risk Prevention & Security: To screen orders for potential fraud, unauthorized activities, or deception, ensuring a secure checkout environment.
• Marketing Communications: If you explicitly opt-in to our newsletter, we may send you updates about new products, promotions, or store news. You can opt-out at any time using the “Unsubscribe” link in our e-mails.

3. Data Sharing and Third-Party Processors

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We only share essential information with trusted service providers who help us run our e-commerce store and deliver your orders:

• Platform Providers: Our underlying e-commerce architecture hosts our store database securely on a WordPress and WooCommerce foundation.
• Shipping & Logistics Partners: We share your name, phone number, and delivery address with domestic shipping carriers and logistics partners to route your packages accurately.
• Payment Gateways: To ensure highly secure transactions, financial data is passed directly via modern encryption protocols to certified payment processors.
• Legal Obligations: We may disclose your information if required by law, or to comply with regulations or legal processes to protect our rights.

4. Data Security & SSL Encryption

The security of your personal data is essential to us. Our store enforces industry-standard Secure Sockets Layer (SSL) or Transport Layer Security (TLS) encryption on all web pages, including the checkout screen. This keeps your login credentials, contact information, and billing details completely encrypted during transmission. You can verify this security protocol by looking for the padlock icon next to [https://bonjourmellbourne.com](https://bonjourmellbourne.com) in your browser’s address bar.

5. Your Privacy Rights (Including US State Laws & GDPR)

While our physical corporate headquarters are located in Europe, we fully respect the privacy rights of our global visitors, including US residents (under frameworks like CCPA/CPRA) and European citizens (under GDPR). Depending on your location, you have the following rights:

• Right to Access & Correction: You can request a copy of the personal data we hold about you or ask us to update incorrect information.
• Right to Deletion (“Right to be Forgotten”): You can request that we completely erase your personal data, provided it is no longer required for active order fulfillment, accounting records, or legal reporting mandates.
• Right to Data Portability: You can request to export your data in a machine-readable format.
• Right to Opt-Out: You can opt-out of automated data processing or targeted marketing purposes at any time.

To exercise any of these rights, please contact our privacy coordinator directly at info@bonjourmellbourne.com.

6. Changes to This Policy

We may periodically update this Privacy Policy to reflect changes in our operational procedures, security infrastructure, or shifting global compliance demands. The “Last Updated” date at the top of this page will change accordingly.

7. Contact Us

For questions regarding our privacy policy, your personal data, or to submit a data deletion request, please reach out to us via our official business details:

• Store Name: Bonjour Mellbourne
• Domain Name: bonjourmellbourne.com
• Physical Headquarter Address: Schoutenpad 22, 1399 HW Muiderberg, Noord-Holland, Netherlands
• Customer Support Email: info@bonjourmellbourne.com
• Customer Support Line (US): +1 (430) 901-9830
• Please note: While our physical corporate headquarters are located in Europe, we utilize domestic warehouses and fulfillment centers within the USA to process, pack, and ship your orders.