Privacy Policy

Last Updated: June 24, 2026

At Bonjour Mellbourne (operating via bonjourmellbourne.com), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, utilize our services, or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To fulfill your orders and provide a seamless shopping experience, we collect two primary types of data: Personal Information you actively provide and Usage Data collected automatically.

Personal Data Provided Directly by You:

• Identity & Contact Data: First name, last name, shipping address, billing address, email address (contact@bonjourmellbourne.com), and phone number (+31653714652).
• Transaction Data: Details about products you searched for, items added to your cart, and the history of purchases made on our store.
• Financial Data: Payment details used to process your order. Please note: Your payment details are processed directly by our secure, PCI-DSS compliant payment gateways (such as Stripe or PayPal). We do not store, view, or retain your raw credit card information on our servers.

Automated Technologies & Device Data:

• Usage & Technical Data: IP address, browser type, device information, operating system, time zone settings, and geolocation details.
• Cookies & Tracking Pixels: We use cookies to keep track of items in your shopping cart, monitor site performance, and understand how visitors interact with our storefront. You can manage or disable cookies through your browser settings at any time.

2. How We Use Your Data

We use your personal data transparently, legally, and strictly for the following operational purposes:

• Order Fulfillment: To process your transactions, manage payments, arrange free shipping within the Netherlands, organize international shipping, and provide you with invoices and order tracking confirmations.
• Customer Support: To respond to your direct inquiries, resolve issues, and handle returns within our 30-day window.
• Risk Prevention & Security: To screen orders for potential fraud, unauthorized activity, or misrepresentation, ensuring a secure checkout environment.
• Marketing Communication: If you explicitly opt-in to our newsletter, we may send you updates regarding new product arrivals, promotions, or store news. You can opt-out at any time using the “Unsubscribe” link in our emails.

3. Data Sharing and Third-Party Processors

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We only share essential information with trusted service providers who help us run our e-commerce platform and deliver your orders:

• Platform Providers: Our underlying e-commerce architecture (e.g., Shopify, WooCommerce) securely hosts our store database.
• Shipping & Fulfillment Partners: We share your name, phone number, and delivery address with regional postal carriers and logistics partners to deliver your packages.
• Payment Gateways: To ensure highly secure transactions, financial data is transmitted using modern encryption protocols directly to certified payment processors.
• Compliance & Legal Obligations: We may disclose your data if required by applicable laws, regulations, or legal processes to protect our rights or meet security standards.

4. Data Security & SSL Encryption

The security of your personal data is vital to us. Our store enforces industry-standard Secure Sockets Layer (SSL) or Transport Layer Security (TLS) encryption across all web pages, including the checkout portal. This keeps your credentials, contact information, and billing details fully encrypted during transmission. You can verify this security protocol by looking for the lock icon alongside [https://bonjourmellbourne.com](https://bonjourmellbourne.com) in your browser’s address bar.

5. Your Global Privacy Rights (GDPR & Consumer Protection)

Because we are headquartered in the Netherlands, your data protection rights are fully aligned with the General Data Protection Regulation (GDPR) and local Dutch privacy laws. Depending on your location, you hold the following rights:

• The Right to Access & Correction: You can request a copy of the personal data we hold about you or ask us to update inaccurate information.
• The Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal information completely, provided it is no longer required for active order fulfillment, accounting records, or legal reporting obligations.
• The Right to Data Portability: You can request that your data be exported and transferred to you or another service provider in a machine-readable format.
• The Right to Object: You can opt-out of automated data processing or any targeted marketing tracks at any time.

To exercise any of these rights, please contact our dedicated data privacy coordinator at contact@bonjourmellbourne.com

6. Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our operational procedures, security infrastructure, or shifting global compliance requirements. The “Last Updated” date at the top of this page will change accordingly. We encourage you to review this policy periodically to stay informed about how we safeguard your data.

7. Contact Us

For any questions regarding our data privacy practices, your personal information, or to submit a data erasure request, please reach out to us using our official business credentials:

• Store Name: Bonjour Mellbourne
• Domain Name: bonjourmellbourne.com
• Physical Business Address: Schoutenpad 22, 1399 HW Muiderberg, Noord Holland, Netherlands
• Customer Support Email: contact@bonjourmellbourne.com
• Customer Support Phone: +31653714652