Payment Policy

Last Updated: June 24, 2026

At Bonjour Mellbourne, we want to make your checkout experience as smooth, transparent, and secure as possible. This Payment Policy outlines the accepted payment methods, currency details, and security protocols enforced on our storefront (bonjourmellbourne.com) to protect your financial transactions.

1. Accepted Payment Methods

We partner with leading global payment networks and encrypted transaction gateways to offer you a variety of safe checkout options. We accept the following payment instruments:

• Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
• Digital Wallets & Local Networks: PayPal, Apple Pay, Google Pay, and iDEAL (for our customers in the Netherlands).
• Buy Now, Pay Later (BNPL): Secure installments via Klarna or Afterpay (where regionally available).

All available payment methods will be clearly displayed as selectable icons during the final checkout step.

2. Currency & Pricing Transparency

• Default Currency: All prices displayed on our website are set in Euros (€) or the regional currency dynamically matching your country localization settings.
• No Hidden Fees: The price you see at checkout is the final price you pay. There are no hidden processing fees, credit card surcharges, or administrative handling fees added to your bill.
• Taxes: Prices include applicable local taxes (such as Dutch BTW/VAT) where legally required.

3. Payment Security & PCI-DSS Compliance

Your data security is our absolute priority. We do not collect, view, or store your raw financial credentials on our servers.

• PCI Compliance: Our entire checkout infrastructure is built on an e-commerce platform that is certified Level 1 PCI-DSS compliant (Payment Card Industry Data Security Standard). This represents the highest industry benchmark for data safety.
• Data Encryption: All transaction details are encrypted using industry-standard Secure Sockets Layer (SSL) or Transport Layer Security (TLS) technology. This creates an impenetrable pipeline protecting your sensitive credit card digits from interception.
• Fraud Prevention: To safeguard both our consumers and our business against identity theft, all transactions undergo standard fraud monitoring checks. If an order triggers a high-risk system alert due to a mismatch in billing coordinates or IP routing, we may request secondary identity verification before dispatching goods.

4. Billing Terms & Order Acceptance

• Immediate Billing: Your selected payment method will be charged immediately upon clicking the “Pay Now” or “Complete Order” button at checkout. We do not dispatch any packages until full payment validation has cleared.
• Order Cancellations: If you need to cancel an order before it enters our 1–2 day processing pipeline, contact us immediately at info@bonjourmellbourne.com. If successful, your payment will be fully reversed. If the item has already been handed off to our carrier, it must be handled via our 30-Day Return Policy.

5. Contact Information

For any payment discrepancies, billing issues, checkout errors, or refund status requests, please contact our administrative support desk directly:

• Store Name: Bonjour Mellbourne
• Website: bonjourmellbourne.com
• Physical Business Address: Schoutenpad 22, 1399 HW Muiderberg, Noord Holland, Netherlands
• Customer Support Email: info@bonjourmellbourne.com
• Customer Support Phone: +31653714652